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FAQ

WHAT IS A SAVE ORDER LIST?

The save order list is a feature by which you can shortlist items across Nexhi and store them for future access and convenient purchases subsequently. You can even save navigation time during reordering the same items in future.You can use excel files to place orders (import more than one item through excel file).

WHAT IS A SHOPPING CART?

An online shopping cart is similar to the cart you use in physical supermarkets. You add items that you wish to purchase into it and precede to pay for your order. You can add as many items you want from any of our categories.

WHAT DOES "RECOMMEND TO A FRIEND" MEAN?

"The "Recommend to a Friend" option allows you to let your friend know that you enjoy the services that Auto Spare Parts USA provides by sending them a recommendation email on your behalf.

WHAT IS MY ACCOUNT?

"My Account" allow you complete control over your transactions at Nexhi. Not only you can manage / edit all your personal data like address, phone numbers, email ids, you can save navigation time during recording the same items. You can also track the status of your pending orders or edit them through this section, Quick Order,Special Products, Addresses, save orders, Request for quote, Proposed orders, Apply for credits, order history etc.

WHAT ARE YOUR SHIPPING CHARGES?

Shipping charge is applicable on all items at Nexhi except for Nexhi, To find out the actual shipping charges applicable for various items, please go through the Nexhi Shipping Charges and Policies.

DO YOU DELIVER TO LOCATIONS OUTSIDE USA?

No. Due to various export restrictions we are unable to deliver items outside the United States.

WHAT DO I DO IN CASE I RECEIVE A DEFECTIVE / DAMAGED ITEM FROM Nexhi?

If an item ordered by you on Nexhi is delivered to you in a damaged / defective condition, please email us at online@Nexhi.com for a replacement. When we ship out the replacement item to you, we will also have the defective / damaged item picked up from you at our cost.

WHAT ARE THE VARIOUS METHODS BY WHICH YOU CAN PAY FOR YOUR ORDER?

Nexhi offers you a variety of convenient payment options (credit cards, cash on delivery , internal credit systems) to choose from, so that you can transact at Nexhi conveniently in a secure manner. We hope that offering you with multiple payment options makes you more comfortable shopping with us.

DO YOU ACCEPT INTERNATIONAL CREDIT CARDS ON Nexhi?

We currently do not accept international credit cards. Feel free to call us for more information on accepted credit cards.

HOW SAFE IS IT TO SHOP ONLINE WITH A CREDIT CARD?

At Nexhi,it is safe to use your credit card to make payment for your order.

Nexhi uses the latest encryption technology to ensure that information is transmitted from your browser to our servers safely over the Internet on a Secure Socket Layer (SSL) link. In fact, we have a secure digital certificate from Verisign Inc., one of the world's largest secure digital certificates issuing company.


All your personal information like user name, passwords and credit card number, transaction history is encrypted so that they cannot be read as it travels over the Internet.